Cheshire Digital Marketing Agency Privacy Policy
The Cheshire Digital Marketing Agency is fully committed to protecting the privacy and security of our clients, prospects and site visitors. We respect your privacy and take every measure to safeguard your data like it’s our own.
You place a great deal of trust in us and we understand that the personal information you give us will be kept private and secure. To reassure you that we feel the same way, here’s how we will, and more importantly, will not use the personal information you give us.
About Us
At The Cheshire Digital Marketing Agency, we help our clients market their products or services to their customers and gain new clients using the information we are provided. As Data Processors, we process personal data on behalf of our clients. We are unable to do any of this unless we have the legal grounds to do so. Either we will have:
a. Consent,
b. Contract; or
c. Legitimate Interest
What Information Do We Collect?
When you visit the Site, we automatically collect certain information about your device, including information about your web browser, IP address, time zone, and some of the cookies that are installed on your device. Additionally, as you browse the Site, we collect information about the individual web pages or products that you view, what websites or search terms referred you to the Site, and information about how you interact with the Site. We refer to this automatically-collected information as “Device Information.”
We collect Device Information using the following technologies:
– “Cookies” are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org.
– “Log files” track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps.
– “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site.
Additionally, when you make a purchase or attempt to make a purchase through the Site, we collect certain information from you, including your name, billing address, shipping address, payment information (including credit card numbers, debit card numbers, Paypal details), email address, and phone number. We refer to this information as “Order Information.”
Personal information in this privacy policy relates to both Device information and order information.
How We Use Your Information
We use the Order Information that we collect generally to fulfill any orders placed through the Site (including processing your payment information, arranging for shipping, and providing you with invoices and/or order confirmations). Additionally, we use this Order Information to:
Communicate with you;
Screen our orders for potential risk or fraud; and
When in line with the preferences you have shared with us, provide you with information or advertising relating to our products or services.
We use the Device Information that we collect to help us screen for potential risk and fraud (in particular, your IP address), and more generally to improve and optimize our Site (for example, by generating analytics about how our customers browse and interact with the Site, and to assess the success of our marketing and advertising campaigns).
We may also use Device Information for analytical purposes and retargeting purposes via the likes of Google Ads, Google Analytics, Facebook, Instagram, Twitter and LinkedIn.
Information Sharing and Disclosure
We do not, and will not, sell or share any personal information that you have disclosed to use. However, in the limited circumstances described below, it may be necessary to disclose personal information to law enforcement agencies without your consent.
We may preserve or disclose your information if we believe that it is reasonably necessary to comply with a law, regulation, legal process, or governmental request; to protect the safety of any person; to address fraud, security or technical issues.
Under these circumstances, The Cheshire Digital Marketing Agency will disclose requested data. However, the data controller will ensure the request is legitimate, seeking assistance from the board and from the company’s legal advisers where necessary.
Keeping Your Information
We’ll hold on to your information for as a long as it is needed to be able to provide the services to you. Our databases are refreshed every 3 months. If your data is older than 3 months or you have asked for us to remove you from our databases, your personal information will be deleted.
Access To Information
You can access any personal data we hold about you, if you would like to see what information we hold, you must write to us at the address or email set out below stating “Subject Access Request” and you will be provided with a standard request form
Changes To How We Protect Your Privacy
We may change this page from time to time, to reflect how we are processing your data. If we make significant changes, we will make that clear on The Cheshire Digital Marketing agency website, or by some other means of contact such as email, so that you are able to review the changes before you continue to use our services.
Cookies
In order to provide you with the best, tailored experience of the cheshiredigitalmarketingagency.co.uk, our site will need to place small text files, or ‘cookies’, or your computer. Most cookies that we use are ‘session’ cookies and only exist for the time that you are using our site. This information is used to improve the user experience through website upgrades. Although most web browsers automatically accept cookies, many browsers’ settings can be set to decline cookies or alert you when a website is attempting to place a cookie on your computer. However, some of our services may not function properly if you disable cookies.
Third-Party Links
The Cheshire Digital Marketing Agency does not include or offer third-party products or services on our website.
Google Analytics
The cheshiredigitalmarketingagency.co.uk website uses Google Analytics to understand how our website is being used in order to improve the user experience. This information such as the number of people coming to the site, how they got there and what they click on. No personal information is collected or stored, so the data is totally anonymous. We do not allow Google to use or share our analytics data.
Your Rights
If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below.
Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.
How To Contact Us
We always want to hear from our clients, prospects or site visitors.
If you:
– Have any questions or feedback about this notice
– Would like us to stop using your information
– Want to exercise any of your rights as set out above, or have a complaint
Then, you can contact us by dropping us an email at [email protected] or by mail at the below address:
Cheshire Digital Marketing Agency
10, Coppenhall Grove, Crewe, Cheshire, CW2 7UG